- Complete the online claim form. And when the company ignored her calls, she called CBS11 Consumer Justice reporter Cristin Severance for help. That is the only way they would think of driving up with the nose forward. - Copy of retail invoice/receipt They just left the item in the driveway and drove away. “I rang FedEx and had to repeatedly chase them up about this. Log into your account. Flexible reporting Because of that, the customers dog who was out front ate the item. Welcome! ... Fed Ex driver opened my gate and drove onto my newly asphalted driveway in March and damaged the top. Despite the family’s complaints to FedEx after the first incident, Nabors said the same driver was … Then wow come Monday yes the driver came and told us that day. Request an adjustment for the FedEx money-back guarantee. These adverts enable local businesses to get in front of their target audience – the local community. This afternoon a Fed Ex truck backed across my property and destroyed two stone walls, my mailbox, a landscaping light and damaged my asphalt driveway. (Documentation is not required for claims with declared values of less than $100). If you are dissatisfied with the response provided you can contact IPSO here. Attach supporting documents You can find contact details for FedEx above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … The damage took place after the driver delivered a lawnmower, which was in a damaged box. Bas Hashim, who lives on Delph Lane, has expressed anger following the incident in October last year. Equipping you to make in impact in the lives of teenagers. “They are currently awaiting suitable documentation from the customer to process his repair costs.”. "He damaged my drive and then just drove off" warringtonguardian.co.uk. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FedEx Customer Service. Mr Hashim says FedEx deserves to be ‘named and shamed’ and labelled it as a shocking incident. This afternoon a Fed Ex truck backed across my property and destroyed two stone walls, my mailbox, a landscaping light and damaged my asphalt driveway. Very unprofessional and casts a bad light on Fed Ex. I would never have known if it was not for my CCTV.”. Maintain the shipment’s original packaging (including cartons and contents) for inspection and keep them until your claim is resolved. This site is part of Newsquest's audited local newspaper network. I told them the driver was dishonest, unhelpful and unprofessional.”. A WINWICK resident has slammed a FedEx driver who drove off after damaging his driveway. Simply download and complete the Inspection Report (400 Kb PDF). Step 6: Submit your batch claim 1 review of FedEx Ground "FEDEX ground service from 5 Commerce Dr, Barrington, NJ 08007 is atrocious. Did the truck use your nice lawn to turn around while on a PAVED roadway? - Scan of FedEx ® US Airbill, FedEx Ship Manager ® printout, and/or FedEx Ground Pickup Record - Photos of package and damaged contents (if applicable) - Serial number(s) of damaged or lost merchandise - Proof-of-value documentation, such as: - Copy of original invoice from vendor/supplier - Copy of retail invoice/receipt Newsquest Media Group Ltd, Loudwater Mill, Station Road, High Wycombe, Buckinghamshire. Save paper and receive your claim payments faster through Electronic Funds Transfer (EFT). Log in to check the status of your claim online or to request email updates. During … Learn how FedEx Delivery Manager® can help you protect your deliveries. He got stuck trying to get out of my driveway (up a hill, raining today) because he didn't stay on the pavement, then proceeded to spin his tires until my lawn and my driveway sealant was ruined. - Copy of original invoice from vendor/supplier Your driver should call and apologize. This defies logic. ... not one item ever damaged in those packages and not one item that was not delivered on time. Supporting documents can include: - Scan of FedEx® US Airbill, FedEx Ship Manager® printout, and/or FedEx Ground Pickup Record A Keller woman came home to find a FedEx truck stuck in the middle of her yard. - Review your information and submit your batch claim. A WINWICK resident beat up a FedEx driver who drove off after damaging his driveway. It would be possible for you to sue FedEx for the damage to your driveway IF you can prove that the sole cause of the damage is these trucks, and not something else. Please maintain the shipment’s original packaging (including cartons and contents) for inspection and keep them until your claim is resolved. - Serial number(s) of damaged or lost merchandise You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Here's a look at what really goes on behind those deliveries. She was having FedEx send it back when the driver … Gravel and stones on the resident’s driveway were damaged. For freight claims, please send supporting documents to file.claim@fedex.com. “It damaged my drive and then just took off – it was between 500 and 1,000 pounds of damage,” he added. I have registered with FEDEX Delivery Manager, and left specific instructions in my account that all deliveries should be left under my porch at my front … My parked car was sideswiped by a Fedex truck causing over $800 damage. - If you don’t have a FedEx account, find the type of account that's right for you. of packages Weight FedEx control number (NOTE: Call 1.800.GoFedEx 1.800.463.3339 to obtain a FedEx Express control number or a FedEx Ground damaged call tag confirmation number.) 2. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FedEx Customer Service. I’ve seen a lot of things about packages being damaged but not much about filing a claim because a driver damaged something on the property during a delivery. Has anyone had experience with something like this? “In January, they agreed to give me £450, but I requested an additional £600 for all the time I spent on this and chasing them up. Get contact details that poster left for the company. FedEx didn’t even attempt to go to the customers house, knock on the door, or honk their horn. But just like any other job, this one has its own secrets. I’ve seen a lot of things about packages being damaged but not much about filing a claim because a driver damaged something on the property during a delivery. Today I had two packages due. Drag and drop documents from your computer to your claim. I have a brand new asphalt driveway that was damaged and the other day I saw the fedex driver spinning his tires (snow) while attempting to back in again for like 5 mins. We have updated our list of supported web browsers. On July 17,2020, FedEx driver damaged my fence and denied it! filed with the Lee County Sheriffs Office. Now if there is a known fact that there is enough space to turn around at the end that is another matter. Young Life LEADERS. Yes, we all know Amazon doesn’t follow the Civil law, but FedEx does. Gravel and stones on the resident’s driveway were damaged FedEx didn’t even attempt to go to the customers house, knock on the door, or honk their horn. Review your information, submit the claim form, and print the case number page for your records. Young Life LEADERS. Do you live on a dirt road? Submit online or email the completed report and images to the email address indicated on the form. Mr Hashim said: “He said he could not get his vehicle into my drive, so I had to carry the lawnmower with him which was heavy. Schedule reporting and view your claims report for FedEx Express and FedEx Ground through FedEx® Reporting Online. Get involved with the news in your community, This website and associated newspapers adhere to the Independent Press Standards Organisation's Editors' Code of Practice. Qty of Packages Item # Item Description Claimed Amount Contents of shipment Describe damage to outer packaging Update, If you have a claim, do not give up. The gravel on the front drive was also damaged. Products left on porch in rain and Driver on 3 occasions parked in my driveway causing damage. Someone showed up in a yellow van from a rental company, with bald tires that probably wouldn't pass inspection. Our driveway was snow covered and slippery. Step 1: Log in to fedex.com So you’re saying that a courier could throw an item into the middle of a yard where the recipient isn’t home nor knows it’s there and it is the home owner’s responsibility if it gets stolen or damaged? Buyers have refused to let Fedex take thier item because of passed RESOLUTION … Step 2: Select the File Batch Claims tab and download the template We will notify you if your claim requires an inspection. He did not even have a tail lift. When filing a claim — whether you send it online, by mail or via fax — keep in mind these key tips: - Print your case number page for your records. - Message and error alerts will guide you through the claims that require further attention. Data returned from the Piano 'meterActive/meterExpired' callback event. The lawn mower box was damaged your username. Bas Hashim, who lives on Delph Lane, has expressed anger following the incident in October last year. Bas Hashim, who lives on Delph Lane, has voiced his anger after the incident last October. As a subscriber, you are shown 80% less display advertising when reading our articles. It was damaged. Log in to pre-populate your claim details, check the status or cancel your claim. He told my husband that someone would be out to fix the fence Friday morning at 8 AM and someone had to be there to witness the repairs being made. Step 5: Review and update your batch claims Four months later ARC is still giving me the run around. And when the company ignored her calls, she called CBS11 … And then someone else came all the way up my driveway, without alerting the dogs or leaving any tracks, and got the packages, and then took them and dumped them at the end of my driveway?" with Fed Ex is banned from coming on the property and the property is posted no trespassing and. A spokesperson said: “Outstanding customer service is a top priority for FedEx, we have been working with our insurance claims company who is in direct contact with our customer to resolve the matter. - Your uploaded claims will appear at the bottom of the page. FedEx drivers transport our important packages in record time, but even this job has secrets. If you have a complaint about the editorial content which relates to inaccuracy or intrusion, then please contact the editor here. The driver did this deliberately and then just drove away. Dumb Dumb Dumb UPS. You MUST be kidding me. Get exclusive benefits when you open a FedEx account. 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