Civil aviation regulator DGCA has proposed that a full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdown for … The Directorate General of Civil Aviation (DGCA) said the airlines should "make all endeavours" to refund the passengers belonging to the second category within 15 days. Similarly, a proposal was made by the DGCA for refund of tickets for passengers who have booked tickets for international travel through Indian carrier or foreign carrier during the lockdown period. As per the MoCA order , if refund is sought by the passenger against the booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation … Complete Refund of Flight Tickets Booked During Lockdown Period? As per the new guideline, DGCA has categorized passengers into three main categories — Travellers who booked tickets between March 25 and May 24 for … The DGCA also clarified that in case of tickets booked prior to the lockdown up to May 24, the refund would be governed by the credit shell and incentive scheme. India had imposed a 21-day lockdown … Directorate General of Civil Aviation (DGCA) has issued detailed guidelines regarding refund on cancellation of air tickets during Covid-19 lockdown. India had imposed the first phase of lockdown from March 25 to April 14 to curb the spread of the novel coronavirus. As per the MoCA order , refund is sought by the passenger against the booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation charge Aviation regulator DGCA issued detailed guidelines on Wednesday regarding refund of the ticket price for the flights cancelled amid the coronavirus-triggered lockdown. Read more about DGCA issues detailed ticket refund guidelines after Supreme Court verdict on Business Standard. The Ministry of … DGCA order for full Refund of Air ticket for cancellation of flights during Lockdown. Last Updated: 1st October, 2020 17:11 IST SC Accepts DGCA's Recommendations On Refund Of Flight Tickets Booked During Lockdown On Thursday, an SC bench accepted the recommendations of the DGCA regarding the refund of the flight tickets booked during the COVID-19-induced lockdown. 14-04-2020 Circular dated 14th April 2020 - Government Order on Operation of domestic Operators engaged in scheduled, non-scheduled and private aircraft operations in India extended till 3rd May 2020. Aviation watchdog DGCA has said that for bookings in the first lockdown period, passengers must be given full refund within three weeks from the date of … Those belonging to the third category will be given a refund in accordance with the existing DGCA rules. The order issued by the Ministry of Civil Aviation requires airlines to refund money within 30 days for tickets booked during the first lockdown period (March 25 … For the latest travel news and updates, Follow and connect with us on Facebook, Twitter, Linkedin, Google News and Telegram! New Delhi: The Supreme Court on Wednesday directed the Directorate General of Civil Aviation (DGCA) to file an additional affidavit by September 23 giving more clarifications regarding the refund of tickets booked for flights which were cancelled on account of lockdown imposed to curb the spread of coronavirus pandemic. Also Read: 16 Countries Allow Visa-Free Entry To Indian Nationals: Centre, Enter your email address below to subscribe to our newsletter. Full refund for domestic and international tickets booked during lockdown, DGCA tells SC Passengers will be refunded in full for tickets bought between 25 March and 3 May, domestic carriers given the option of offering a credit shell. If an airline has received payment from such a passenger for either domestic or international travel, it “shall refund the full amount collected without any cancellation charges … within three weeks from the date of cancellation,” the DGCA order says. The DGCA also clarified that in case of tickets booked prior to the lockdown up to May 24, the refund would be governed by the credit shell and incentive scheme. Similarly, a proposal was made by the DGCA for refund of tickets for passengers who have booked tickets for international travel through Indian carrier or foreign carrier during the lockdown … No domestic passenger flights operated in the country in this period. The Centre had in an affidavit informed the Supreme … “Non-refund of air tickets booked during lockdown and creation of involuntary credit shell by airlines is a violation of Civil Aviation Requirements and provisions of the Aircraft Rules of 1937,” the DGCA told the apex court, according to reports. Currently, airlines are permitted to operate only up to 60 per cent of their pre-COVID domestic flights, COVID-19 effect: Airlines warn of more bankruptcies as wage support expires, Woman gives birth to baby boy on Delhi-Bengaluru flight; IndiGo might offer free lifetime tickets. According to the submission, the passengers who booked tickets prior to the lockdown till up to 24 May would also get a refund through its credit shell and incentive scheme. Scheduled domestic passenger flight services resumed in the country after a gap of two months on May 25. New Delhi: The Supreme Court on Friday sought reply from Ministry of Civil Aviation on petitions seeking complete refund of airline tickets booked for flights during the lockdown period. The refund shall be made within a period of three weeks from the date of request of cancellation," said DGCA in a circular. The DGCA also clarified that in case of tickets booked prior to the lockdown up to May 24, the refund would be governed by the credit shell and incentive scheme. Email. New Delhi: Full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdow for domestic or international travel within the lockdown period, civil aviation regulator DGCA has proposed in the Supreme Court. NEW DELHI: The Supreme Court Monday sought responses from the Centre and DGCA on a plea seeking directions to airlines operating domestic and international fights in India to refund full amount collected for tickets due to cancellation of flights in wake of the lockdown and restrictions imposed to contain COVID-19 pandemic. The DCGA guidelines … Here is the full circular issued by DGCA for refund on cancellation of air tickets during COVID-19 lockdown, Refund on Cancellation of Air Tickets During COVID-19 Lockdown by travelobiz on Scribd. Aviation regulator DGCA issued detailed guidelines on Wednesday regarding a refund of the ticket price for the flights cancelled amid the coronavirus-triggered lockdown. Circular dated 16th April 2020 -Refund of air fare during the lockdown period, suspending domestic and international flight operations. New Delhi: Aviation regulator DGCA on Wednesday issued guidelines for a refund of fares on cancellation of air tickets during Coronavirus COVID-19 lockdown.The circular has been released days after Supreme Court pronounced judgement in this matter. The DGCA in its order said that there were many bookings were made for a date after April 14 during the first lockdown period by those stranded at different locations. The DGCA said, “If a passenger has booked a ticket during the first lockdown period (from 25 March to 14 April 2020) and the airline has received payment for booking of the air ticket during the first lockdown period for travel during the same period, for both domestic and international air travel, and refund is sought by the passenger against that booking being cancelled, the airline … DGCA refund guidelines for the tickets booked in lockdown. Save my name, email, and website in this browser for the next time I comment. The Indian aviation industry has been hit hard due to the coronavirus pandemic and as a result, all airlines in the country have opted for cost-cutting measures such as layoffs, leave without pay for the employees etc. Similarly, a proposal was made by the DGCA for refund of tickets for passengers who have booked tickets for international travel through Indian carrier or foreign carrier during the lockdown period. The only clarification is that if tickets purchased through agents, then refund too will be to the agents, ordered the top court. Twitter. Airlines shall make all endeavors to refund the collected amount to the passenger within 15 days from October 7, 2020. The top court had, on October 1, also passed directions about the refund and credit shell formation for the bookings and cancellations done during the other time periods around the lockdown. On Thursday, a Supreme Court bench comprising Justices Ashok Bhushan, R Subhash Reddy and MR Shah accepted the DGCA's recommendations regarding the refund of the flight tickets booked during the coronavirus-induced lockdown. Facebook. DGCA Guideline- These passengers must be given a full refund by the airline concerned for the tickets cancelled according to the operator. DGCA has filed the affidavit on behalf of the central government after the Supreme Court on 9th September had asked the government to clarify whether it is willing to provide complete refunds of air tickets booked for travel during … New Delhi: Passengers who booked flight tickets during the Covid-19 lockdown shall be entitled for immediate refund of the fare by the airline, the Directorate General of Civil Aviation (DGCA) told the Supreme Court. The aviation regulator DGCA has issued detailed guidelines to airlines on the ticket refunds for flights cancelled during the lockdown period. The aviation regulator said the existing legal regime which is governed by Civil Aviation Requirements (CAR) recognises the rights of air passengers to seek refund of their air tickets. Full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdown for domestic or international travel within the lockdown period, civil aviation regulator DGCA has proposed in the Supreme Court. The top court had, on October 1, also passed directions about the refund and credit shell formation for the bookings and cancellations done during the other time periods around the lockdown. Similarly, a proposal was made by the DGCA for refund of tickets for passengers who have booked tickets for international travel through Indian carrier or foreign carrier during the lockdown period. Full refund shall be provided by … The Directorate General of Civil Aviation has issued detailed guidelines for refund of fares for flights cancelled during Covid-19 lockdown after … The DGCA has issued detailed guidelines regarding a refund of the ticket price for the flights which were cancelled amid the COVID-19 … Copyright © 2021 travelobiz - Powered by travelotech, Vande Bharat Mission Phase 6: Air India Flights Schedule, Self-Declaration Form For Domestic Air Travellers, Air India Extend Waivers of Cancellation & Rescheduling Fee, Many Indians Stranded In Dubai As Saudi Arabia Ban Entry From 20 Countries, Australia To Keep Quarantine For International Travellers Despite Covid-19 Vaccine Roll-Out, Lufthansa Issues Bond In The Amount Of 1.6 Billion Euros, GMR Group Signs MoU With Airbus For Aircraft Maintenance And Airport Services, Aeroflot To Resume Delhi-Moscow Air Bubble Flights From February 14, Government Owes Air India ₹498 Crores For VVIP Charter Flights: Hardeep Singh Puri, Govt To Start Privatization Of 6-10 Airports From April, DGCA Issues Circular For Refund of Cancelled Air Tickets During Lockdown, Air India To Operate More Flights Between India And UK In Nov, Air India International Flights On October 8, Under VBM And Air Bubble, Thailand Plans To Remove Quarantine For Vaccinated Travellers, Vistara Starts Daily Flights Between Delhi And Sharjah From Today, VBM Phase 9: India To Operate Over 1600 Flights From 24 Countries, Schedule Here, Refund on Cancellation of Air Tickets During COVID-19 Lockdown, 16 Countries Allow Visa-Free Entry To Indian Nationals: Centre, Further Opening Of Domestic Flights Will Depend On COVID-19 Situation, Passenger Demand: Aviation Minister, Covid-19 Impact: International Tourists Count Drops By 75% In 2020. travelobiz.com is India’s leading Travel News Portal that provides latest Travel News, Updates, Offers and Blogs. "If on account of financial stress, any airline/airlines are not able to do so, they shall provide a credit shell equal to the amount of fare collected (to the passenger)," it added. NEW DELHI: Clearing the confusion over refund of tickets for flights during the lockdown period, the Centre’s proposed guidelines mandate airlines and travel agents to immediately refund passengers if they had booked tickets between March 25 and April 14 for travel from March 25 to May 3. Bhadra Sinha 7 September, 2020 7:30 am IST. The DGCA has filed an affidavit before the Supreme Court clarifying its position on the issue of refunds for tickets booked for flights that stood cancelled during the COVID-19 pandemic and the resultant lockdown. Linkedin. The Supreme Court accepted all recommendations made by the Directorate General of Civil Aviation (DGCA) regarding the refund of airfare to passengers for tickets booked during the COVID-19 lockdown. However, several Indians are yet to get a refund of the air tickets they booked during the coronavirus lockdown, the Directorate of General of Civil Aviation (DGCA) has informed. The SC said airlines shall make all endeavours to refund the collected amount to passengers within 15 days. A bench of Justices N V Ramana, S K … Scheduled international passenger flights continue to remain suspended in the country since March 23. The Civil Aviation Ministry on Thursday said it is deliberating upon forming a set of guidelines on refunds for flight ticket cancellations due to coronavirus lockdown. WhatsApp. The aviation regulator said the existing legal regime which is governed by Civil Aviation Requirements (CAR) recognises the rights of air passengers to seek a refund of their air tickets. New Delhi: Full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdow for domestic or international travel within the lockdown period, civil aviation regulator DGCA has proposed in the Supreme Court. Representational image of a Vistara airplane | … The DGCA has issued detailed guidelines regarding a refund of the ticket price for the flights which were cancelled amid the COVID-19 lockdown after the verdict from the Supreme Court. DGCA has issued direction to Airlines to refund full amount of Air ticket against cancellation of flights during the lockdown period up to 3.5.2020. In an affidavit submitted before the apex court Monday, the DGCA asserted that the “airlines were not supposed to book such tickets”. DGCA issues detailed refund guidelines after SC verdict No domestic passenger flights operated in the country in this period. This verdict came on a plea by the Pravasi Legal Cell and others which contended that the non-refund by airlines is in violation of … Passenger who booked tickets during lockdown for travel during lockdown from 25 March 25,2020, to May 24: If an airline has received payment from such a passenger for either domestic or international travel, it “shall refund the full amount collected without any cancellation charges … within three weeks from the date of cancellation,” the DGCA order says. For all other cases, the airlines shall make all endeavors to refund the collected amount to the passenger within 15 days, the … Mumbai: With the central government extending the lockdown to May 3 and subsequently the suspension of all commercial passenger services also till then, domestic airlines have again decided not to refund the customers in cash for their cancelled flights and instead offer them rescheduling of tickets for a later date without any additional fee. On June 12, the SC had asked the Centre to take a stand on the issue and work out ways for full refund. DGCA has issued direction to Airlines to refund full amount of Air ticket against cancellation of flights during the lockdown period up to 3.5.2020. The aviation regulatory has categorized the passengers in three categories whose tickets were cancelled due to the COVID-19 lockdown in the country. SC Okays DGCA Proposal on Refund of Flights Booked During Lockdown. The government has said that if a passenger has booked a ticket during the first lockdown period between March 25 and April 14 and a refund is sought, then the airline shall refund … Indian Aviation regulator DGCA has issued detailed guidelines for the refund process of the flights cancelled between March 25 and May 24. Last Updated on April 17, 2020 G. Buvaneswari. The guidelines came six days after the Supreme Court directed that a full and immediate refund should be given to passengers for the air tickets cancelled between March 25 and May 24. DGCA asks airlines to refund tickets booked during lockdown period without levying cancellation charges However, the cancellation is not automatic but … The passengers can then use the credit shells to book any ticket by March 31, 2021, the DGCA noted. The regulator said the passengers belonging to the first category must be given a full refund by the airline concerned for the tickets cancelled. Aviation regulator DGCA issued detailed guidelines on Wednesday regarding a refund of the ticket price for the flights cancelled amid the coronavirus-triggered lockdown. However, special international passenger flights have been operating under the Vande Bharat mission since May and under air bubble arrangements formed with various countries since July. The Directorate General of Civil Aviation (DGCA) has informed the Supreme Court that people who had booked air tickets during the lockdown are entitled to immediate refunds. Airlines will have to refund tickets booked during the coronavirus lockdown within three weeks, the Directorate General of Civil Aviation (DGCA) said on Thursday. If on account of financial distress, any airline/airlines are not able to do so, they shall provide credit shell, equal to the amount of fare collected, in the name of the passenger when the booking is done either directly by the passenger or through a travel agent so as to consume (utilize) the same on or before March 31, 2021,… on any route of (their) choice or the passenger can transfer the credit shell to any person including the travel agent through whom he/she has booked the ticket and the airlines shall honor such a transfer,” the order says. The top court had, on October 1, also passed directions about the refund and credit shell formation for the bookings and cancellations done during the other time periods around the lockdown Aviation regulator DGCA issued detailed guidelines on Wednesday regarding a refund of the ticket price for the flights cancelled amid the coronavirus-triggered lockdown. Currently, airlines are permitted to operate only up to 60 per cent of their pre-COVID domestic flights. Based on the court order, the DGCA categorised passengers in three categories -- those who booked tickets between March 25 and May 24 for travelling within the same period, those who booked tickets prior to March 25 but the travel period was till May 24, those who booked tickets anytime but for a journey post May 24. 2. For tickets booked at any time for travel after 25 May, the DGCA said that the refund will be governed by the Civil … For all other cases, the airlines shall make all endeavors to refund the collected amount to the passenger within 15 days, the Director … The Court issued a verdict asking airlines to refund or form credit shells for the bookings and cancellations during the other period around the lockdown as well. The … The Deputy General of Civil Aviation (DGCA) said on Thursday that those who have booked airline tickets for days between March 25 and April 14 are eligible to claim a full refund within three weeks' time from the date of request of … Directorate General of Civil Aviation (DGCA) has issued detailed guidelines regarding refund on cancellation of air tickets during Covid-19 lockdown. Flight ticket refund during lockdown status, rules: Based on the Supreme Court judgement, the DGCA has categorized flyers whose tickets were cancelled due to Coronavirus lockdown and seeking refund. The Directorate General of Civil Aviation (DGCA) has informed the Supreme Court that people who had booked air tickets during the lockdown are entitled to immediate refunds. For all other cases, the airlines shall make all endeavours to refund the collected amount to the passenger within 15 days, the Director … The DGCA has characterised passengers seeking a refund of tickets in three different categories. The Directorate General of Civil Aviation (DGCA) on Wednesday (07 Oct 2020) issues a circular for a refund of cancelled air tickets during the Covid-19 lockdown after the Supreme Court recently decided on the issue. The DGCA had earlier told the top court that full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdown for … The DGCA further said that as per Civil Aviation Requirement (CAR), the tickets booked and cancelled post lockdown are also entitled to a full refund. Normal refund rules as per applicable civil aviation requirements (rules) of DGCA will apply to category 3 passengers whether domestic or ex-India International. The guidelines came six days after the Supreme Court directed that a full and immediate refund should be given to passengers for the air tickets cancelled between March 25 and May 24. If a passenger has booked a ticket during the first lockdown period and the airline has received the payment for booking of air ticket during the … Flights began operating in the country in a calibrated manner, two months later, from 25 May. 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